Open to new opportunities

Kelwin Peralta · NYC Metropolitan Area

IT Systems &
Automation Engineer

5+ years architecting secure, automated enterprise environments: identity, MDM, endpoint security, and SaaS. Migrations, vendor programs, and automation at global scale.

5+
Years in IT
20+
Client & consulting projects
500+
Endpoints & global fleet (GWI)

About

I am an IT Systems & Automation Engineer with 5+ years building secure, automated, and scalable enterprise environments across identity, MDM, endpoint security, and SaaS. My work includes a proven track record of reducing system downtime, cutting manual work through automation, and lowering unauthorized access risk — leading platform migrations, vendor evaluations, and cross-functional security programs across global fleets.

Today I am a Mid-Senior IT Operations Support Engineer at GWI, leading the JumpCloud → Okta and Jamf → Kandji/Iru (Iru) programs for 500+ endpoints. In parallel I run Floretta as Solutions Architect and founder, shipping web apps, automation, and infrastructure consulting for growing teams.

Deep experience with Okta, Kandji/Iru, Jamf, Google Workspace, Microsoft 365, Okta Workflows, and end-to-end device lifecycle and procurement — from SOC 2–aligned hardening to HQ AV and global support in multiple regions.

Okta & IAMKandji / Iru & JamfOkta WorkflowsM365 & Google WorkspaceMDM at scaleVendor & DLMPython, Bash, PowerShell

Impact at a glance

60%
Less system downtime
Resilience & platform improvements (track record)
50%
Less manual work
Automation & workflows
30%
Fewer access incidents
IAM & security hardening
10+
Industry certifications
CompTIA, Okta, cloud & more

Experience

Selected roles — full detail on request or via a call.

GWI (Global Web Index)

New York, NY

September 2025 – Present

Mid-Senior IT Operations Support Engineer

  • Leading the enterprise identity migration from JumpCloud to Okta across NYC, London, Athens, and Singapore — Okta Expression Language, regional group rules, and Azure AD/Entra issues during parallel run.
  • Driving macOS MDM from Jamf to Kandji/Iru for 500+ endpoints: blueprints, PPPC, SentinelOne with Kandji Passport (OIDC), and employee communications during rebrand.
  • Rebuilding Okta Workflows for onboarding/offboarding with Hibob HRIS and Google Workspace; partnering with InfoSec on SOC 2 / CIS / NIST-aligned controls, vendor evaluations (e.g. DLM with Allwhere), and global Tier 2/3 support via Jira Service Management.
Floretta

New York, NY

January 2025 – Present

Solutions Architect / Founder (self-employed)

  • Boutique consultancy: secure web apps, automation, and IT infrastructure for SMBs and startups — 20+ projects with strong client satisfaction.
  • Stack: Next.js, React, Node.js; enterprise SSO/SCIM and RBAC (Okta, Azure AD); CI/CD and cloud on Vercel, GitHub, GCP, and AWS.
VaynerX

New York, NY

September 2023 – August 2025

Systems Administrator

IT Support Analyst → Senior IT Support Analyst → Systems Administrator

  • Owned macOS and Windows estate, IAM, and Mosyle; automated with Bash and Python to cut manual work roughly in half; IAM overhaul helped reduce unauthorized access incidents by about 30%.
  • Delivered global IT projects, SaaS administration (Okta, Atlassian, Notion), mentorship, and close partnership with Security on standards and compliance.
M6IT Consulting (MSP)

New York, NY

September 2021 – September 2023

IT Engineer

IT Support Analyst → IT Support Engineer → IT Engineer

  • Intune, Jamf, Mosyle, Kandji, and Defender across macOS/Windows; Active Directory, asset management, and Google Workspace / Atlassian for clients.
  • Wunderkind (Sept 2021 – June 2022, via M6IT): Okta SSO/SCIM, Intune and Jamf, access reviews, and automated onboarding/offboarding for engineering teams.
Earlier experience

New York, NY

2019 – 2021

IT support & infrastructure

  • Sneaker Nebula — automated deployments, AWS & GCP, and network hardening for high-traffic events.
  • Urban Assembly School of Design and Construction — helpdesk, APs, and app deployment on macOS and Windows.

Skills & expertise

Tools and domains from my resume — aligned to how I work in production.

Identity & SaaS administration

OktaJumpCloudMicrosoft Entra ID (Azure AD)Google Workspace & GCPAWSMicrosoft 365Atlassian (Jira, Confluence)NotionServiceNowGitHubUbiquiti UniFiCisco Meraki

Endpoint & MDM

Kandji / IruJamfMosyleMicrosoft IntuneFleet DMWindows AutopilotJumpCloudSentinelOne

Scripting & programming

BashPythonPowerShellJavaScript / Node.jsReactNext.jsHTML

iPaaS, integration & automation

Okta WorkflowsWorkatoCeligoZapierTray.ioWebhooksREST APIsJira Automation

Zero trust & security

IAMVulnerability managementEndpoint securitySOC 2 / CIS / NIST control mappingSecurity reviews & vendor risk

Project & vendor management

Workflow design & process improvementCross-functional collaborationSLAsVendor evaluation & procurementDevice lifecycle management (DLM)

Certifications

CompTIA Security+ (2025)CompTIA SA+ (2024)CompTIA A+ (2021)Okta Certified AdministratorOkta Certified ProfessionalMosyle Certified AdminMicrosoft Cybersecurity Analyst (certificate)Google CybersecurityGoogle Project ManagementGoogle IT Support / IT Automation with PythonAWS Cloud Technical Essentials / Fundamentals

Education: Western Governors University — B.S. Information Technology (in progress); Guttman Community College (CUNY) — A.S. Information Technology

Languages: English (full professional) · Spanish (full professional)

Always learning and refining the stack

Testimonials

What colleagues and leaders have said about working together.

"During my tenure as Director of IT at VaynerX, I had the privilege of working closely with Kelwin on numerous critical IT infrastructure projects. I consistently provided Kelwin with opportunities to showcase his expertise in improving our IT processes, replacing legacy systems with modern solutions, and creating innovative integrations that streamlined our operations. His technical expertise and leadership capabilities consistently impressed me, particularly his ability to drive complex initiatives independently while maintaining exceptional team collaboration."

IT infrastructure project leadershipLegacy system modernization expert
Dexter Britton-Grant
Former Director of IT · VaynerX

"Working with Kelwin at VaynerX from Day 1 was truly exceptional, and I had the privilege of mentoring him as he quickly evolved into one of our most valuable IT professionals. His deep knowledge of enterprise IT systems, particularly with Mosyle, Intune, and Google Workspace, helped streamline our entire device management process across multiple time zones. He led our critical migration from Freshdesk to Atlassian Service Management, which significantly enhanced our onboarding and offboarding processes by seamlessly integrating the HR system with our ticketing system - a project that involved over 800+ devices with zero downtime."

Enterprise IT systems expertiseZero-downtime migration leadership
Donna McKenzie
Senior IT Support Analyst · VaynerX

"Working with Kelwin has been an absolute pleasure and a testament to his dedication to excellence. What impressed me most was his proactive approach to global support - whenever he spotted an EMEA ticket that needed attention, Kelwin would immediately jump in to provide solutions, regardless of the time zone difference. His commitment to helping our international teams was truly remarkable. When we faced challenges with our EMEA onboarding and offboarding processes, Kelwin stepped up and created a seamless integration specifically for our freelancers."

Global EMEA support leadershipFreelancer process automation
Jack Woodly
IT Manager · VaynerX

"On my first day at VaynerX, Kelwin was the first to mentor me regarding our ticketing system. Coming from the Apple Store into my first corporate IT role, I was nervous about the transition, but Kelwin immediately provided comprehensive documentation and hands-on instruction on our MDM systems including Mosyle and Intune. What made Kelwin an exceptional mentor was his ability to break down complex technical processes into manageable steps."

First-day mentorship excellenceCareer transition guidance
Julie Gorcesky
IT Lead · VaynerX

"Working alongside Kelwin at VaynerX has been an incredibly rewarding experience that significantly shaped my professional development. When I first joined the team, Kelwin immediately took me under his wing and provided outstanding mentorship in navigating our complex IT infrastructure. His expertise with our enterprise systems, particularly Mosyle MDM and Google Workspace administration, was invaluable in helping me understand the intricacies of device management and user provisioning."

Technical mentorship excellenceWorkflow optimization guidance
Gavin Siebrass
IT Support Analyst · VaynerX

"Working with Kelwin on SaaS platform configurations, particularly Mosyle and Atlassian, has been exceptional. His expertise in automating complex workflows while ensuring proper escalation processes significantly improved our team's response times by over 40%. What truly set Kelwin apart was his comprehensive approach to Mosyle MDM script development and documentation - he created detailed guides and automated deployment scripts that transformed our device management capabilities across 800+ endpoints."

40% response time improvement50% productivity enhancement
Mike Scott
Senior IT Support Analyst · VaynerX

Let's connect

I am open to the right role and to conversations with recruiters and teams who value clear communication and strong execution.

Schedule a meeting

30 minutes on the calendar

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Connect professionally

Profile

Portfolio & work

Case studies and write-ups

Open
Available for opportunities

If you are hiring for infrastructure, security operations, or automation — or you want to compare notes on how teams can run leaner and safer — reach out.

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